Help & Contacts
We love to serve you – 24X7
Get personalized help from our specialist and discover more to explore your business online.
What is a domain name?
A domain name is an address, or location, which gives you unique identity and brand on the Internet. Each domain has its own unique IP address, which is used to provide access to those files on the Web, as well as to provide virtual mailboxes, virtual FTP, and other services. Users can enter this address in their web browser (like Internet Explorer or Netscape) to directly access your web site.
How can I get a good domain name for my site?
You can search the domain names in domain name search and expired domain name search. Refer the links in Resources section of the website.
Prepare the key words for the business and suggest a suitable name based on it. Search those in the domain search engines. If they are already occupied find some alternatives/ thesaurus. Refer the links in Resources section of the website.
Try and think of domain names associated with current or future growth areas, Think of domain names that specifically relate to your industry or line of business. A good way to brainstorm is to sit down with a clean piece of paper, let your mind wander, and write down every idea you get ..
Can I "point" more than one domain name at my site?
If you already have at least one Virtual or Vanity Domain attached to your account, you may choose to “park” additional domains, so that it can be reached via several different domain names. Parked domains do not have their own unique IP addresses; instead, they use the IP address of an existing domain on your account.
You can point more than one domain to your website. You can do it through two ways. First, you can forward all your other domains to the main/primary domain which is associated with the website.
Second, you can point all your domain’ nameservers OR A records to the server whom you want to point it and then park all your domain there in the hosting account of your main/primary domain. For this check our tutorial section.
E.g.: mydomain.org and mydomain.net can be parked on the virtual domain name mydomain.com. You can manage e-mail delivery as normal for those domains, but they will always display the same Web site as mydomain.com
Will I own the domain name after registration?
No, You own the right to use the name for a defined period of time. You will have to pay a renewal fee after your initial registration period expires, or face losing control of the domain name. You do not automatically have the right to keep the name forever, although in practice as long as you keep on paying for the name and it does not infringe on somebody’s trademark or service mark, it is essentially yours to do what you want with it.
Will I be able to access my domain name with or without the www?
Yes, all clients can access their website with and without the “www”. In other words, you can access your website at www.yourdomain.com or just yourdomain.com, both of which are the same website. While this may seem somewhat unimportant, many would be surprised at how many people exclude the “www” and how many providers do not provide this service. Offering both options ensure you do not lose any visitors to your website as a result of this example of a common mistake.
Why should I register a Domain Name?
A Domain Name, apart from being your Internet address, is your own unique identity on the web. It puts you and your business online, to millions of people world-wide. When you register your Domain name, you will be among those million others who are reaping the rewards of being online.
Why does my e-mail address is important while registering a domain name?
Be sure to use a “secure” email address when registering a domain name. Do not use free e-mail services such as yahoo or hotmail, these address may be inactive or deleted later according to their policies. In such cases you won’t get the alert e-mails regarding the renewal of your domain name.
When I register a domain name, do I get a website too?
No, you do not usually get a website along with your domain name. Some domain registrars offer web hosting as an optional extra service, but you don’t need to host with your registrar. You can ‘point’ your registered name to any other web hosting company you registered with. Webyfix.com provides many plans with domain name and web hosting, select one according to your criteria.
What's the minimum number of characters in a domain name?
Most domain name extensions require a minimum of 2 characters for a domain name, although a few countries have set higher minimum for names registered under their extension.
What is the procedure for getting a domain name?
Search for the availability of domain name in the ‘domain name search’ option in Webyfix.com. If the domain name is already registered try for another. You should provide the information regarding Registrant and Administrative contact along with this mail. Or you can create a user account in the client control panels with adequate personal information.
What is the cost of domain name registration?
The cost will depend on extension per domain for 1 year. You will get a control panel with full access on your domain name.
What is domain parking?
Domain parking lets you cheaply reserve a domain name for future use and display an “under construction” default page on it. You can register a domain and not park it anywhere but then your site will be simply inaccessible until you get a web host. Some registrar let you park your domain for free.
Webyfix.com will park your domain with a message ‘Under Construction’, free of cost. Later you can direct it to your web server.
What is a Registrant?
This is the company or individual to whom the domain name actually belongs.
What is a Domain Name Server?
A domain name server is similar to a phone book. It tells the Internet programs (e.g. web browsers) where to go by translating the domain name into an Internet (IP) address. All Internet Service Providers (ISPs) have their own Domain Name Servers. You need 2 Domain Name Server names to specify who is hosting your web site.
More technically, A Domain Name Server is a computer with software that converts the alphanumeric Internet addresses (like www.Webyfix.com) into its numeric IP address 126.96.36.199. Domain Name Servers also communicate with each other to respond to queries. Your domain has to be registered with a Domain Name Server for it to be possible for other computers to reach it with the alphanumeric address.
What is Technical and Billing contact?
Technical contact is the person authorised to make certain changes to the domain name, such as alter the DNS servers associated with that domain name. Billing contact is the person to whom all bills and other correspondence will be sent.
Technical and Billing contacts do not exert control over a domain name. Control rests with the Admin contact
What does "hosting" my Domain Name mean?
Every Domain Name must reside on a host computer called a Domain Name Server. Domain name servers are connected to the Internet and use special software to translate Domain Names into numerical IP addresses (Internet Protocol Numbers). When Internet users enter your Domain name address (web address / URL) in their Web Browser, the Domain Name server directs them to your Web site. Without a URL, your Domain name is invisible on the Internet.
What characters can I use when registering a domain name?
A domain name can contain the numbers 0-9, the letters a-z and the hyphen characters (“-” and consecutive hyphen characters “–“) however the domain names cannot begin or end with a hyphen but can.
You can use UPPERCASE or lowercase or mix cASe letters when registering a domain name, but you may occasionally run into problems if you mix cASes, so we recommend the registration in lower case letters.
A domain name can contain up to 67 characters, this 67 character limit includes the “.” (dot) and the top level domain. Country level domains may have additional limitations on length and on the number of characters in a domain. Some even specifies a minimum length for a domain name, such as 3 characters or more.
What are the types of domain names (extensions or suffixes)?
|.com||– This is the general commercial site.|
|.net||– This suffix usually is reserved for network/Internet service providers, but there is not set policy on this.|
|.org||– This suffix is for service Organisations/Non-profit Organisations.|
|.edu||– This suffix is for education institution sites. You must prove you status to register any .edu domain names.|
|.gov||– This is only for use by government agencies. It’s not likely that you qualify for this suffix.|
Once a domain name is registered, who is the legal registrant of the domain name?
When a domain name is registered, the individual registering the domain name (registrant) contracts the use of the domain name. However, there is no permanent registrant for any domain name.
Is it possible for another person to register my domain name after I have registered it?
.com, .net, .org and .in domain names availability is verified by us in a universal database of available .com, .net, .org and .in domain names through our Registrars. This system prevents a domain name that is successfully registered through us, from being registered through another domain name registrant or registration site.
I made a mistake in spelling my domain name. How do I correct it?
You cannot edit or modify a registered domain name. If you have misspelt your domain name you will need to submit a new registration with the correct name. Once your new name is registered, you can point the misspelled name to the corrected name to ensure that you receive the maximum visitors to your site.
I have decided that I do not want the domain name that I have registered. Can I get a refund?
No, Domain name registration fees cannot be refunded. However, you can choose not to renew, when the initial 1-year registration period is up.
How many years can I hold a domain name?
The minimum period for which a domain name can be registered is 1 year and even you can register up to ten years. You need to make sure to renew a domain name before it expires, or you may lose it to somebody. As the expiration date nears, the individual responsible for your business Web site should contact the domain registrar a few days prior to the expiration date to begin the renewal process
How does the Domain Names actually Work?
When you register a domain name, it is added to a large database of domain names. In this database, your domain name, contact information, hosting providers name server information, etc. are stored. When a visitor enters your domain name in a browser, it is referenced in this database and then directed to your hosting provider’s domain name servers (DNS). The DNS server then directs your request to the computer that contains your site.
How can I renew my domain name?
When any of the Domain names that you have registered come up for renewal, you will receive an email notification one month prior to the renewal date at the email address you have specified in your administrative contact information.
What is web hosting?
Web hosting refers to the process of publishing a web site so that it is available to the world on the Web. Paid web hosting also involves getting a domain name and not having forced ads displayed on your site.
What Name Servers should I use?
You will receive the name servers in the order email. Or contact us.
Want to install SSL certificate
You have to purchase SSL Certificate from the market.
To install SSL Certificate you will need Dedicated IP (Rs.3000/year), that will be provided by us.
How soon will my account be activated?
Your paid hosting account will be activated instantly
Why can't I find my web site in the search engines?
Once your site has been submitted to the top Search Engines they may require several weeks, or even months to actually spider and list your web site in their directory. How fast your site is listed depends on each individual Search Engines database update schedule. Watch your server traffic logs for visiting spiders.
Or contact our support team, we will be happy to help you.
Do you offer unlimited bandwidth?
No, it is not possible to offer unlimited bandwidth at all. That would be lying to our customers. Like everybody else, we are required to pay for the amount of bandwidth we consume to our upstream providers. We then in turn pass this fee to our customers in order to provide enough resources to our customers. This also applies to other hosts as well, not just us.
How can I calculate how much bandwidth I need for my site?
Here is a formula to calculate an estimate on the amount of bandwidth you will need:
Total Bandwidth/Month = Number of pages X .05 MB X Number of Visitors/Month
Note: This formula is based on the notion that each visitor will visit all the pages once. That is not likely to be the case, but the formula should work. Some visitors may view 1/3 of your site, while others may view your site twice. It all averages out.
How can I upgrade my hosting package?
Kindly contact our support team, they will help you to upgrade hosting packages
How much space and bandwidth will I need?
For a small site with not so much traffic, not so much. Your needs in this case can be met with 10 to 100 MB of disk space and 1 to 10 GB of data transfer per month. (Be aware that movie and sound files will eat up a lot of disk space and bandwidth.) If your web site is text-based, you needn’t worry about this technical stuff – text takes almost no space at all – not even really big font sizes!
If you’re planning to sell something online, look for a provider who can provide you with a commercial web solution such as Shopping Cart software or a secure online payment system. Choosing a large web space with a high bandwidth allowance is a good idea in this case.
In this category, 50 MB of disk space or more is advisable. Bandwidth allowance really depends on how many visitors you’re expecting and how well you promote your web site. For most sites, 5 to 30 GB should suffice.
If I buy a hosting plan now can I upgrade when my website grows? Is there any charge?
Yes, you can upgrade at any point. Just contact our support team, we will upgrade your account within hours.
What is Operating System in web hosting?
The most common server operating systems are UNIX (and all variations), Linux, Windows NT and Macintosh. In a virtual hosting plan, there is little interaction with the operating system. However, if you are planing to use a certain script, or programming language, this could influence your choice. NT and Linux will support almost all the cases. Most of the If you plan to use VBScript or ASP (Active Server Pages), NT would be the logical choice.
What is log file?
Log files are files that contain information on site traffic and visitors. It is a log of how many pages (impressions) where shown how many requests (hits) were made to the site, etc. These log files are very useful. The log files can become very large quickly so delete it occasionally.
What is the advantage of shared hosting?
Shared hosting is an economical and flexible Web solution.
- It is a quick, secure and reliable means to establishing a professional Web presence.
- It doesn’t require advanced technical skills.
- It is suitable for small and medium size businesses – particularly those new to the Web.
Depending on the business needs shared solution ranges from simple, informational sites to those with e-commerce and streaming media. And when it’s time, a business can easily upgrade to a managed dedicated server solution
What is uptime?
What are virtual hosting/ Shared web hosting/ domain hosting?
Virtual Hosting /Domain Hosting /Shared Hosting generally known as ‘Web Hosting’ is the most popular, and cost effective, form of hosting. Your site can utilise your domain name and the company provides you very Good tech support. As the name implies, shared hosting means that a site shares a Web server, usually in a secure data center of a hosting service provider. The 99% of websites in the Internet are hosted in Virtual hosting.
What is a theme?
Themes can provide much more control over the look and presentation of the material on your website. A Theme is a collection of files that work together to produce a graphical interface with an underlying unifying design for a weblog.
Is the theme is fully editable?
Yes, the themes are fully editable.When you purchase a theme, you can edit the content and style of the theme.
If I purchased one theme, Can I have the admin credentials?
After your purchase if u requested for the admin credential to our support team they will provide you the admin dashboard credentials. Kindly note that Webyfix.com did not have any responsibility on any issues occur to the theme by your side.
Can I purchase only theme from Webyfix website?
No, You can purchase both Domain and Hosting along with theme.
Webyfix.com contains different hosting plans for your website.
Is there any payment for editing the theme as additional by the support team?
Content will appear here soon!
How can I add my logo and other details to the website?
You can send us your company basic details and logo at the time of purchase through order notes.
The rest content you can send through email or you can contact our support team.
If we feel any doubt with the details our support team will contact you.